Shipping Policy

1. Shipping Area
We currently are able to ship to an address within Australia, Canada, European, United States, and etc.

2. Postage
Free standard shipping globally.

3. Processing time
We need 24-48 hours' processing time and then your order will be shipped. (Monday-Friday) 

4. Delivery Times
It's our goal to make sure your order is processed quickly and efficiently.
We will ship your order within 48 hours. 
Please allow 1-5 days for your shipment to arrive at your address. However, due to our inability to control the transportation, the arrival time may change according to the actual situation. Please check the order at backstage to confirm how long it will take for the delivery.

Any delivery dates provided by Kugoo Mobility are estimates. We will send you an email when your order has shipped and you may review your order and shipping & handling information on your account if you have registered.

For pre-orders/backorders, please refer to the shipping date on the product page.

For more shipping information, you could contact us by leaving a message to We will get back to you in 24 hours.